Privacy Policy for SAWA Application

Gray Mackenzie Retail Lebanon SAL ("us", "we", or "our") operates the SAWA application (hereinafter referred to as the "Service").

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you register and use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service
The SAWA application operated by Gray Mackenzie Retail Lebanon SAL.

Personal Data
Personal Data refers to information about a living individual who can be identified from that information, either by itself or when combined with other information.

Usage Data
Usage Data is information collected automatically when you use the Service, such as the duration of usage or the actions you take within the Service.

Information Collection and Use

We collect several types of information to provide and improve our Service:

Personal Data

When you use our Service, we may collect certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Employee identification number
• Other details relevant to your registration and use of the SAWA application

We use this information solely for the purpose of operating the Service, managing your account, and ensuring the security and integrity of the data.

Use of Data

Gray Mackenzie Retail Lebanon SAL uses the collected data for various purposes, including but not limited to:

• Operating and maintaining the Service
• Managing your account and verifying your identity
• Enhancing the security of the Service
• Monitoring the usage of the Service to improve functionality and user experience
• Communicating with you regarding updates, changes, or support

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Security of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. All reasonable precautions are taken to secure your information and prevent unauthorized access.

Disclosure of Data

We may disclose your Personal Data under the following circumstances:

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If Gray Mackenzie Retail Lebanon SAL is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred, with prior notice provided to you.

Service Providers

We may employ third-party companies and individuals to assist in operating our Service. These third parties will have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You will be notified of any changes by posting the new Privacy Policy on this page. We recommend reviewing this Privacy Policy periodically to stay informed of any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: Info@gmrlgroup.com

Delete Account

If you want to delete your account and data, please contact us:

• By email: Info@gmrlgroup.com

Employees Only App

SAWA is developed exclusively for internal use by our employees. It serves as a platform to offer discounts on specific venues as a form of recognition and reward for their hard work. The app is provided by our Human Resources department and is part of our employee benefits program.

The app is solely intended for our employees and access to the app is restricted by authentication credentials provided to our internal employee with a verification system.

SAWA operates on a non-profit model. It does not generate any revenue, nor does it support any in-app purchases or advertisements. The primary function of the app is to facilitate employee engagement and satisfaction by providing them with exclusive discounts as part of their employment benefits.